Returns & Exchanges

At Inkjets, we stand behind our products with a 100% satisfaction guarantee, offering easy returns on all ink and toner cartridges within 365 days of purchase. Whether you encountered a technical issue or simply ordered the wrong model, our goal is to ensure your printing never stops.

Return Process

• 1.
  Initiate Your Request

  Log into your account and navigate to your order history to select the items you wish to return and generate a Return Merchandise Authorization (RMA) number.

• 2.
  Package Securely

  Place the items in their original packaging if possible, ensuring cartridges are sealed to prevent leaking, and include a copy of your RMA slip inside the box.

• 3.
  Affix Shipping Label

  Print the prepaid shipping label provided by our support team and securely attach it to the outside of your package before dropping it off at any authorized carrier location.

• 4.
  Receive Refund or Replacement

  Once our warehouse receives and inspects your return, we will process your full refund to the original payment method or ship out your replacement cartridges within 3-5 business days.